Refund policy
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with no visible markings or damage.
If you have received a damaged or incorrect item, contact hello@yourmornings.com with a photo of the damage, or the wrong item you received, as well as your order number. We will correct the mistake right away and re-send you the appropriate product at our expense.
If you would prefer a refund on the damaged item or on the item that you did not receive, please contact hello@yourmornings.com with a photo of the damage, or the package that you received as it was sent to you, as well as your order number and we will process the return on the missing or damaged item and refund you within 1-2 business days.
Non-returnable items:
- Gift cards
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again as it may take some time before your refund is officially posted. If the return has not appeared on your statement contact your credit card company.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@yourmornings.com.
Sale items
Unfortunately, sale items are not eligible for a return or refund.
Shipping
To return your damaged or incorrect product, MORNINGS will provide you with a paid shipping label (Canada & USA only) and the address to mail to via email.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.